Service Desk Manager

at  General Dynamics Information Technology

Newington, Virginia, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Sep, 2024USD 143750 Annual06 Jun, 20245 year(s) or aboveHelp Desk Institute,Performance Metrics,Servicenow,It Service Management,Customer Satisfaction,Federal Government,Computer Science,Communication SkillsNoNo
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Description:

Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Suitability:
Public Trust/Other Required:
None
Job Family:
Information Systems Management
Job Qualifications:
Skills:
Incident Management, Problem Management, Project Management
Certifications:
Security + - CompTIA
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Seize your opportunity to make a personal impact as a Service Desk Manager managing a fast-paced Service Delivery team supporting multiple environments and locations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk Manager joining our team to manage complex environments making impactful impacts.

Responsibilities:

Please refer the Job description for details

REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

An end-to-end service desk and desk side service delivery environment

Proficient

1

Newington, VA, USA