Service Desk Officer
at Crime and Corruption Commission
Brisbane, Queensland, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 19 Jul, 2024 | Not Specified | 19 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
About us
We have a vision that our communities will be safe and supported by fair and ethical public institutions with a focus on those matters of highest threat to the Queensland community. As an organisation we are committed to this vision and as such our values of people, accountability, integrity, courage and excellence underpin everything we do at the CCC.
What we offer
At the CCC our people have access to a range of employee benefits that promote career development, enhance employee wellbeing and encourage a healthy and balanced work and home life. When you join the CCC you can access the following benefits:
- salary packaging- 12.75% superannuation- flexible work options, including working from home- access to paid parental leave- accrued time off- opportunity to purchase leave- 17.5% annual leave loading- health and wellbeing program- study assistance- access to a wide variety of training opportunities- free annual influenza vaccination- six star rated inner city location close to public transport
About you
Responsibilities:
- Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents.
- ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service Desk system with-in an ITIL framework.
- Knowledge of active directory user functions in a Microsoft environment
- Knowledge of and experience with networked workstations running Windows desktop operating systems and the Microsoft Office suite of programs.
- Interpersonal skills and personal qualities that facilitate the development of good working relationships and enhance the provision of quality client service in a team environment.
How to apply
For more detailed information, including what is required to demonstrate your suitability for the role, refer to the attached role description. Pre-employment vetting forms a part of our selection process - you may be asked to provide detailed personal particulars and private interests information. For more information about our security vetting process please refer to How to apply | CCC - Crime and Corruption Commission Queensland
Aboriginal and Torres Strait Islander peoples are encouraged to apply.This work is licensed under a Creative Commons Attribution 3.0 Australia License
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Brisbane QLD, Australia