Service Engineer

at  Emerson

Diegem, Vlaanderen, Belgium -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Sep, 2024Not Specified17 Jun, 2024N/AGood communication skillsNoNo
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Description:

Are you passionate about making an impact and always acting with integrity? You continuously aspiring to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems? If you are a looking for an opportunity to grow, Emerson has an opening for you as Service Engineer!
You will be responsible to provide quality and timely installation and maintenance of Emerson Process Management products at the customer site and in the service center, improve the companys profit potential, while maintaining the high level of customer service as specified in the companys objectives.
If this sounds like an interesting job for you, we encourage you to apply!

PREFERRED QUALIFICATIONS THAT SET YOU APART:

  • Preferably to have a background in a similar function as junior service and start-up engineer

Responsibilities:

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

  • Manage system analysis and troubleshooting services on Emerson process Management products, to end user customers as well as to in-house field service and project execution staff.
  • Respond promptly to service request from assigned customers. On selected products emergency situations can escalate to an availability of 24 hours a day, 1 week per month
  • Keep repair time to a minimum by using an adequate philosophy, provide preventive maintenance per agreement or upon request, advises customers in methods of operation and utilization, performs installation and start-up
  • Provide the necessary information to allow administrative follow-up and order handling
  • Collaborate optimally with all internal and international groups to assure professional business relationships with our customers
  • Acquire and maintain knowledge of Emerson Process Management Systems Products and related equipment/ services, their uses and applications

FOR THIS ROLE, YOU WILL NEED:

  • Proficiency in Dutch, English languages, French – nice to have
  • Graduate or Engineering degree with technical direction or equivalent through experience
  • Good communicational skills
  • Proven ability to work well in a team as well as independently, strong problem solving capability
  • Capable of working under stress and high performance/expectations pressure


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT Software - Other

Customer Service

Graduate

Engineering

Proficient

1

Diegem, Belgium