Service Engineer (Logistics & Automation)

at  Reeracoen Singapore Pte Ltd

JOB DESCRIPTION

Our client is a Japanese manufacturing company, focusing on automated and machinery products. They are looking for a Service Engineer for their Logistics & Automation department. The Service Engineer will be primarily responsible for installation, maintenance, and troubleshooting of warehouse automation equipment.

【 What you will be doing 】

• Install, repair, maintain, and troubleshoot automated warehouse systems
• Communicate and resolve equipment problems while working with other team members
• Prepare service and maintenance reports upon task completion
• Liaise with customers to arrange jobs and to update customers on work progress
• Attend to customer enquiries, prepare quotations, and arrange deliveries of replacement parts
• Provide 24-hour on-call standby service for any recovery requests from customers

REQUIREMENT

【 What they are looking for 】

(Must)

• Diploma in an engineering-related discipline

• Fluent in English & Mandarin Listening/Writing/Speaking is essential to liaise with Mandarin-speaking counterparts

• Minimum 1 - 2 years of relevant experience

(Preferable)

• Be physically and mentally fit. Candidates with any chronic illnesses that affect mobility (e.g. back pain, knee injuries etc.) will be unsuitable for this role
• Candidates with severe acrophobia and claustrophobia will also be unsuitable for this role
• Ability to diagnose technical problems arising out of mechanical equipment by displaying good knowledge of electrical and mechanical engineering
• Be willing to work in field conditions, including construction sites, for installations and testing
• Be willing to work overtime, weekends, and be overseas for periods of up to several months

• A driving license is an added advantage

• Install, repair, maintain, and troubleshoot automated warehouse systems
• Communicate and resolve equipment problems while working with other team members
• Prepare service and maintenance reports upon task completion
• Liaise with customers to arrange jobs and to update customers on work progress
• Attend to customer enquiries, prepare quotations, and arrange deliveries of replacement parts
• Provide 24-hour on-call standby service for any recovery requests from customer