Service Engineer (m/w/d)

at  Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what’s good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people’s lives every day. And we need people like you to make it happen.

JOB SUMMARY

Do you see your professional future in a service team of the global market leader when it comes to processing and packaging solutions, which is committed to our customers every day according to the motto “PROTECTS WHAT IS GOOD™”? Then we should get to know each other now, because as a

SERVICE ENGINEER IN THE SERVICE ORGANISATION

after successful training, you will be able to carry out maintenance, installation, commissioning, and troubleshooting on our packaging systems together in a team or independently at our customers’ premises.
In our Services Organization we are looking for enthusiastic and customer-oriented Maintenance Engineers to join our team in MidEurope/ Austria.
As a Maintenance Engineer, you will be a part of a professional and dedicated team responsible for delivering technical service, products and support to our customers by providing preventive maintenance and technical services in food packaging equipment with complex
You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service worldwide. That’s why we consider this role to be of great importance.
In this position, you will be traveling mainly in Mid Europe (Germany, Austria, Switzerland).

• Participate in preparing customer site for installation and commissioning events of packaging equipment.
• Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations
• Participate in execution of preventive maintenance activities for packaging equipment.
• Document your findings in technical reports
• Inform relevant Tetra Pak staff in a timely manner about discovered Technical Issues.
• Take an active role in developing and implementing improvement solutions for machine equipment, analyse machine performance and drive performance improvement
• Perform installation of rebuilding kits/upgrades, ensuring agreed performance of Tetra Pak lines
• Participate in building good relationships with customer staff and colleagues in our Market Companies
• Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements and promote a safe working culture in the team
• Participate in the installation of relevant rebuilding/upgrade kits.
• Inform relevant Tetra Pak Field Staff about ongoing service activities as well as of any issues affecting the customer or the quality of Tetra Pak service.
• Act as an ambassador for Tetra Pak at all times, ensuring good working relationships with the customer and Tetra Pak colleagues and that Tetra Pak’s reputation is sustained.
• Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.
• Comply with all reporting requirements.