Service Engineer

at  MacGregor

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

ENGINEERING KNOWLEDGE:

• Stay up to date with technical developments (where appropriate related to new types of hydraulics, electrics, electronics, etc.- applicable to MacGREGOR equipment)
• Stay up to date with internal service bulletins and other technical information
• Stay up to date with technical specifications of MacGREGOR

KNOWLEDGE, QUALIFICATIONS & ATTITUDES:

• Mobile, acceptable and able to work in variable physical site conditions
• Technical degree in Electrical or Electronics Engineering or equal degree; equal skills & experience
• Previous Cargotec/Kalmar/MacGREGOR/Hiab Service Technicians must have been in Technician role for at least 12 months before promoting to Service Engineer
• Successful completion of required Cargotec/MacGREGOR training programs
• Fluent in English, spoken & written
• Medical First-Aid Certification
• Current motor vehicle driver’s license with acceptable driving record

Competencies:

• Good practical technical knowledge related to MacGREGOR activities (e.g. Mechanical, hydraulics, electrics, electronics as required)
• Customer-oriented
• Able to cope in stressful situations
• Capable of managing a team
• Able to make decisions independently
• Good diagnostic and trouble-shooting skills
• Acts responsibly in the light of prevailing circumstances
• Good hands-on skills as required for all kinds of mechanical operations
• Able to safely operate equipment for the purposes of conducting testing and repairs
• Good computer skills

PURPOSE OF THE POSITION

To perform and supervise service activities (refurbishment, upgrades, preventative maintenance and corrective actions) on MacGREGOR and equivalent equipment. Maintaining productive team and customer relationships as well as ensuring Best Practices are applied in all service related activities.