Service, Executive/ Manager (Access Control/ Automated Entrance System)

at  JDA WMS PTE LTD

Responsibilities:

• Ensure growth and profitability of the Service Department.
• Handle service calls and provide prompt customer support.
• Schedule and manage resources efficiently.
• Supervise and develop the Service Department staff.
• Build and maintain customer relationships.
• Manage debt collection for service department customers.
• Assist in developing the Preventative Maintenance business.
• Provide technical advice to potential customers.
• Prepare quotations for products and services.
• Coordinate service delivery with customers and service crews.
• Ensure Occupational Health and Safety compliance.
• Maintain quality standards for service work.
• Collaborate with other departments and managers.
• Assist in detailing production paperwork.
• Resolve disputes with customers, suppliers, or other parties.
• Prepare and process invoices.
• Report any relevant matters or incidents to the Directors.
• Comply with company policies and procedures

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to cvs@jdawms.com. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.
By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.
EA (23S1595/R23116355

• Ensure growth and profitability of the Service Department.
• Handle service calls and provide prompt customer support.
• Schedule and manage resources efficiently.
• Supervise and develop the Service Department staff.
• Build and maintain customer relationships.
• Manage debt collection for service department customers.
• Assist in developing the Preventative Maintenance business.
• Provide technical advice to potential customers.
• Prepare quotations for products and services.
• Coordinate service delivery with customers and service crews.
• Ensure Occupational Health and Safety compliance.
• Maintain quality standards for service work.
• Collaborate with other departments and managers.
• Assist in detailing production paperwork.
• Resolve disputes with customers, suppliers, or other parties.
• Prepare and process invoices.
• Report any relevant matters or incidents to the Directors.
• Comply with company policies and procedure