Service Line Specialist - SAP BW

at  Cognizant

Summary of Role
We are seeking a seasoned Service Line Specialist with a strong background in SAP BW Accelerator to join our multinational corporation.
With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.
This role is pivotal in leveraging technology to meet business objectives ensuring our position as a leader in the industry.

REQUIREMENTS

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA

• Market Leadership
  o Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.

o Provides subject matter expertise to proposal development and overall solution.

• Relationship Management

o Executes and manages the account plan within function/specialism under the guidance of the Client Partner
o Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.

o Client Relationship Management; engage with CXO, VP and Director level clients

• Business Development

o Responds to and deliver on client requests; responds to RFP’s
o Identifies opportunities, makes proactive proposals to client in line with account strategy
o Obtains the approvals to pursue opportunities
o Leads pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
o Secures revenue renewals related to their sales specialisms
o Engages the relevant internal Cognizant teams and service lines team for developing solutions

o End to end account management including account forecasting, budgeting and operations

• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports
• Analyze and evaluate existing business processes and identify opportunities for improvement using SAP BW Accelerator.
• Develop and implement strategic plans to enhance service line efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure seamless integration of SAP BW Accelerator solutions.
• Provide expert guidance and support to project teams on the use of SAP BW Accelerator.
• Monitor industry trends and advancements in technology to keep our services competitive.
• Ensure compliance with all regulatory and company standards when implementing new solutions.
• Conduct training sessions for team members on the functionalities and benefits of SAP BW Accelerator.
• Manage and oversee the execution of service line projects ensuring they are delivered on time and within budget.
• Evaluate project outcomes and implement continuous improvement strategies.
• Foster a culture of innovation and excellence within the team.