Service Manager

at  CSI Electrical Contractors

About the Role:
The ServiceManager provides overall decision making and project management support for the field, upper management, and customer to ensure job profitability on multiple projects of varying scope and size. Successful candidates must have over five years of experience managing electrical construction projects and display company core values as found in the CSI Orientation Packet.

QUALIFICATIONS

• A Bachelor’s degree in a construction, engineering, or business related field from an accredited college or university preferred (*)
• A minimum of five years in the electrical construction trade, with a strong knowledge of construction sequencing, construction methods, and materials practices; including knowledge of electrical systems. Minimum 3 of the 5 years being Service and maintenance related (*)
• OSHA 30 certifications are desired but not mandatory(*) Can be a combination of trade, education, and relevant work experience

KNOWLEDGE/SKILLS/ABILITIES

• Estimating experience: Accubid preferred
• Proficiency in MS Office Suite, BlueBeam, and understanding of AutoCAD and Revit
• Proactive attitude and initiative
• Excellent reasoning skills
• Ability to read and understand Architectural, Structural, Mechanical, Electrical, and Plumbing drawings
• Knowledge of, and compliance with, all electrical codes, Local Union Labor Agreements, and State Compliance Laws/Regulations, industry standards
• Ability to take ownership and accountability
• Strong organizational and communication skills, both written and verbal
• Ability to work under pressure and adapt to changing job requirements
• Strong understanding of complex and technical electrical construction and management practices
• Strong understanding of Photovoltaic construction and maintenance practices
• Strong understanding of BESS construction and maintenance practices
• Strong understanding of EV charger construction and maintenance practices
• Ability to work in a team environment and display leadership skills
• Positive attitude and customer focus

• Plan, organize, and execute all aspects of the project
• Determine and coordinate all necessary project resources
• Make decisions on project(s)
• Function as the liaison between the field and the client(s) to facilitate effective construction activities
• Build customer relations with existing and new potential clients.
• Estimate Service Projects
• Prepare and track job quotes and bid packages
• Coordinate with Engineering Department on Design-Build work and obtain Plan Check Approval
• Review contracts, trade specific work, and insurance documents (OCIP/ CCIP/ PLA)
• Identify, create, and negotiate all change orders in a timely manner
• Maintain all progress tracking logs and manage releases of lighting gear and controls
• Direct, train, and mentor a Project Engineer or Assistant Project Manager, as applicable
• Collaborate with field supervision and internal support resources to ensure the project stays on schedule and maximizes profitability
• Manage Service Technicians training, tooling, and schedules
• Coordinate, attend, and/or lead all project related meetings, i.e., Team Meetings, CSI Job Strategy Process Meetings and Customer/Client Meetings, etc.
• Prepare for and attend monthly Project Reviews with upper management
• Review Job Reports and create monthly cost and billing projections
• Oversee Billing Processes and actively work to maintain a healthy cash flow position
• Prepare weekly Friday Letters for clients, providing project status updates
• Monitor and approve all job-related cost expenditures
• Manage and track subcontractors
• Maintain an active role in project safety in conjunction with CSI’s safety team
• Complete project closeout process
  The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.
  This position is classified as exempt meaning more than 50% of the employee’s time is spent performing exempt job duties consistent with this job description. If the employee finds the actual job duties change from those described herein, so the employee is not performing exempt duties more than 50 % of the time, the employee must immediately inform management.
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