Service Manager

at  Humanology

• Permanent Full time position – working Monday to Friday (no weekend work)
• Competitive salary, laptop, mobile phone and company vehicle provided
• Excellent opportunity to join a highly regarded family owned organisation
  Flight Motors - Riverland Mitsubishi, GMW Haval, Suzuki has an opportunity for a self-motivated Service Manager to join a reputable dealership’s service department, within a friendly environment.

Other key responsibilities will include:

• Lead, mentor, and manage the service department staff, ensuring they deliver high quality repairs as exceptional customer service
• Oversee day to day operations, including scheduling, resource allocation, and workflow management
• Manage the repair process to ensure timely, cost effective quality repairs are carried out
• Manage parts inventory and ordering process to ensure timely availability of required components
• Develop and manage the service department budget, monitoring expenses and revenue to achieve profitability goals
• Implement and maintain quality control processes to ensure repairs meet industry standards and dealership expectations
• Keep up to date with industry regulations and safety standards, ensuring compliance in all service operations
• Value family time and work life style balanc

In addition to the above, to be successful in this role you will have/be:

• Demonstrated experience within the automotive industry
• Full current Australian driving licence
• Ability to motivate, manage and get the best out of your team
• Excellent leadership, communication, and team management skills
• Customer focused mindset with a track record of delivering exceptional service
• Ability to analyse financial data, manage budgets, and achieve departmental profitability
• Confident in using computer software for reporting and admin task