Service Manager - Mazda White Plains

at  The Premier Collection

MAZDA WHITE PLAINS - OPENING SOON! HIRING & ON-BOARDING NOW!!

The Premier Collection is searching for an experienced Automotive Service Manager for our brand new Mazda White Plains location. We’re looking for someone with industry leading knowledge of service department operations. This is an opportunity for a highly motivated, customer focused, team player with a strong work ethic and superior organizational skills.
Our team is fully committed to providing a friction-free, fully transparent customer experience. We want The Premier Collection to be our customer’s favorite retailer to do business with.

We are a family owned and operated group of automobile retailers in White Plains, Nyack, Danbury and Wappinger Falls founded on four simple but powerful business tenets: Integrity, Fair and Competitive Pricing, Excellence in Service and Respect for the individual. Our team members enjoy a work life/home life balance because of our family friendly environment. You’ll have opportunities to excel and become the best automotive retailer you can be through training and advancement within our growing organization.

• Work/life balance - 5 day work week & 3 weeks vacation
• Competitive salary and commission based on experience
• Ongoing training and Career Development
• Professional Seminars
• Employee Discounts on all new car, used car, service parts, accessories and gear
• Monthly Birthday and Anniversary Celebrations
• We 100% believe in promoting from within
• Free lunch on Saturdays
• Flexible Schedules
• Health insurance with 50% employer contribution
• Opportunities for advancement
• Family-friendly atmosphere
• 3rd generation family business
• All new state-of-the-art facilities
• 401(K) Plan
• We support Alex’s Lemonade Stand, Maria Fareri Children’s Hospital, countless churches and synagogues, local schools, animal shelters, women’s community housing, shelters, food banks, Feeding Westchester.

• Oversee and manage the day-to-day operations of the service department.
• Maintain high customer service satisfaction ratings, as per company standards and guidelines.
• Collaborate with the sales and parts departments to ensure seamless operations and unified customer service.
• Ensure compliance with all Mazda service policies, procedures, and MBEP standards, as well as local, state, and federal regulations.
• Continually improve processes for increased efficiency and customer satisfaction.
• Manage the budget of the service department, including staffing and operating costs.
• Track service metrics and goals to drive service department efficiency and profitability.
• Train, guide, and manage a team of service personnel to ensure high quality and timely vehicle services and repairs.
  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.