Service Manager - Urgent Care - Peterborough

at  North West Anglia NHS Foundation Trust

Are you ready to join the senior leadership team in Urgent and Emergency Care (UEC)?
We are looking for an experienced Service Manager to provide operational leadership and effective services delivery across Urgent & Emergency services at Peterborough City Hospital, Hinchingbrooke Hospital and Stamford and Rutland Hospital.
You will collaborate closely with the Deputy Divisional Operations Director, Service Managers, and Clinical and Nursing Leads within the division to implement our Urgent and Emergency Care operational and transformation agenda across the Trust, demonstrating a successful record of leadership and project management accomplishments.
As the main point of contact for resolving any operational issues on a daily basis, you will be able to keep calm and be an empathetic and compassionate leader who can operate effectively within a high-pressured environment.
Aiming to be a champion in providing excellent patient care, you act as role model in inspiring a high performance, inclusive and supportive culture that strives for service innovation, improvement and development.
You will have previous management and leadership expertise in Urgent and Emergency care with a sound knowledge of processes including the legislation and policy relating to health and social care, and keen interest in innovation and achieving excellence.
If you wish to learn more about the role, please contact Nicola Nightingale, Deputy Divisional Operations Director – UEC at n.nightingale@nhs.net.
You will be responsible for the operations leadership and management for your responsible service such as coordinate the planning, development and implementation of service improvement.
You will provide cross cover within the Urgent and Emergency Care services across all sites as required.
You will lead the service areas you are responsible for ensuring the delivery of key targets within the budgeted resources available. You will contribute to strategic and annual business planning for your service areas, including the engagement of senior medical and other staff, as required.
You will support the clinical governance processes within your areas and assist in the management of risk.
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);

NHS PENSION SCHEME:

Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy Service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Please see attached job description and person specification for additional information regarding this post

Please refer the Job description for details