Service Operations Coordinator

at  Bhler

Introduction
Bühler Group in Dubai, United Arab Emirates is looking for a skilled professional to join our team as Service Operations Coordinator. This position will be responsible to accelerate the execution of orders to fulfill the forecasted turnover, report out the deliverables & provide operational support for business tools.
Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it’s important that you match us and we match you. Regardless of your gender (m/f/d). We invite you to read more about our commitment to diversity, equality and inclusion on our website: https://bit.ly/40QxJP6
Diversity
Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it’s important that you match us and we match you. Regardless of your gender (m/f/d). We invite you to read more about our commitment to diversity, equality and inclusion on our website: https://bit.ly/40QxJP6

Tasks

• Conduct regular coordination with internal departments to confirm forecasted figures
• Take the necessary steps with the execution team to accelerate order processing, ensuring shipments and invoicing occur within the designated timelines
• Verify that all orders receive commercial clearance within the established standard time frames
• Develop and deliver a comprehensive weekly turnover forecast presentation
• Liaise with various teams to collect essential information for the compilation of accurate reports
• Systematically prepare, maintain, and refine reports and presentations as needed
• Ensure timely submission of reports into the company’s internal databases, knowledge bases, and network platforms
• Provide operational assistance for business tools such as CRM and SAP
• Execute and facilitate internal training sessions focused on the effective use of business tools
• Administer and organize internal communication channels, including email inboxes

Required qualifications

• Bachelor’s degree in Engineering
• Minimum of 3 years’ working experience in the field of specialization
• Proficient in MS Office
• Fluent communication skill in English language

Preferred qualifications

• Organizational skills including the ability to manage time and priorities effectively
• Able to work independently and within specified guidelines or processes
• Ability to meet deadlines and deliverables
• Customer service attitude & proactive approach

Benefits

• Work with a globally renowned and thriving company with sustainable prospects for the future
• Exposure to a diverse and modern technical landscape
• presenting intriguing challenges
• Professional setting characterized by an open and transparent communication culture
• Access to stimulating development and training avenues.
• Engaging and dynamic work atmosphere

Bühler as an employer

WHO WE ARE

We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers

• Conduct regular coordination with internal departments to confirm forecasted figures
• Take the necessary steps with the execution team to accelerate order processing, ensuring shipments and invoicing occur within the designated timelines
• Verify that all orders receive commercial clearance within the established standard time frames
• Develop and deliver a comprehensive weekly turnover forecast presentation
• Liaise with various teams to collect essential information for the compilation of accurate reports
• Systematically prepare, maintain, and refine reports and presentations as needed
• Ensure timely submission of reports into the company’s internal databases, knowledge bases, and network platforms
• Provide operational assistance for business tools such as CRM and SAP
• Execute and facilitate internal training sessions focused on the effective use of business tools
• Administer and organize internal communication channels, including email inboxe