Service Operations Specialist

at  Inchcape

Sydney, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 May, 2024Not Specified01 Mar, 2024N/AGood communication skillsNoNo
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Description:

ABOUT US

Subaru Australia is the exclusive Australian importer and distributor of Subaru vehicles manufactured by Subaru Corporation.
Subaru has been part of Australian family life since 1973 forging a proud history of getting families to where they need to be, no matter how rough the road. The brand has experienced impressive growth in Australia and now commands one of the greatest market shares of any major Subaru market worldwide.
To find out more, visit www.subaru.com.au

Responsibilities:

  • Monitoring and analysing dealer service business performance using commercial and customer experience metrics to identify key performance improvement opportunities
  • Implementing national Aftersales improvement programs using project management principles, ensuring delivery to schedule and detailed measurements or outcomes
  • Working directly with retailers to develop specific action plans to address opportunities
  • Conducting virtual and on-site visits and training with dealer Aftersales teams
  • Monitoring and ensuring dealer compliance with minimum service standards/company policie


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

Sales / BD

Other

Graduate

Proficient

1

Sydney NSW, Australia