Service Quality Lead

at  Vestas

POWER SOLUTIONS & VESTAS QUALITY > SERVICE QUALITY > REGIONAL SERVICE QUALITY NCE

NCE Service Quality is responsible for supporting the regional Onshore Service organization for North & West, Central and East in achieving and maintaining Quality performance by ensuring quality is established on the regional Service sites.
The focus areas are Cost of Poor-Quality reduction, NC process deployment and standardization, LPF and LD’s reduction, and ensuring standardized best practices are applied during Service.

QUALIFICATIONS

• Master’s / Bachelor’s Degree in Engineering or equivalent and at least 5 years of experience in Quality
• Certified Six Sigma Green Belt/Black Belt Practitioner
• Certified ISO 9001:2015 Quality Management System (QMS) Lead Auditor

• Guiding, defining and implementing strategic quality initiatives in sub-regional Onshore Service organization
• Advise sub-regional Service businesses on their quality metrics, while providing recommendations for improvement
• Ensure quality performance is understood by sub-regional Service
• Sub-regional Service point of contact for Quality, including escalation of compliance issues
• Support sharing of best practices in sub-regional Service through knowledge transfer across the value chain