Service Receptionist/Cashier

at  Volvo Cars Manhattan

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.
Volvo Cars of Manhattan is an elite new and pre-owned retailer of Volvo vehicles conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We are committed to service and building long lasting friendships with our clients.. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Volvo Cars of Manhattan has become known.
At Volvo Cars of Manhattan, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Volvo Cars of Manhattan is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.
$16-$18 per hour

QUALIFICATIONS

• Experience with Microsoft Excel required
• Available to work Monday through Friday
• Ability to communicate customers’ interests needs and requests to management and sales personnel
• Professional personal appearance
• Valid driver’s license

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently