Service Specialist

at  Emerson

Are you a professional looking for an opportunity to expose your skills and grow? Join our talented, dedicated team of motivated professionals who share a collective passion for progress and excellence! Emerson has an appealing role for you in Cluj-Napoca as a Service Specialist.
You will be primarily responsible for end-to-end delivery of Technical & Commercial Proposals to our customers across various process industries (such as Life Sciences, Chemical, Energy, Power and Renewables) within Emerson Systems & Software Lifecycle Services business portfolio and support Emerson sales teams in the pursuit of new business opportunities.
By joining us as a Service Specialist , this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities.

PREFERRED QUALIFICATIONS THAT SET YOU APART:

• Besides English, another European language preferred (medium to advanced level, written and verbal).

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

• Ensure understanding, managing and satisfying each of the Customer’s and Company’s sales team’s requirements and expectations through remote communication and site visits
• Taking ownership of the assigned medium-complexity Technical and Commercial Proposal scope delivery following the standard process; ensuring the innovative and cost-effective solutions are proposed; proactively apply methodologies, resources, and techniques for minimizing the execution cost, whilst maintaining the requisite schedule and quality
• Ensuring that all the activities are undertaken in accordance with the Company’s and customer’s HSE & Quality standards and processes
• Maintaining, and actively sharing knowledge and experience with the Proposals team
• Taking other responsibilities or tasks, including those related to Ethics and Information Security policies within the skills and abilities, whenever reasonably instructed.

FOR THIS ROLE YOU WILL NEED:

• Engineering degree
• Proficiency in English with a third European language preferred (written and verbal) and excellent communication skills
• 3+ years of experience in the process automation field for various industries, preferably with commercial and sales support activities
• Technical understanding of process automation, DCS (Distributed Control System) and/or PLC (Programmable Logic Controller) systems, computer infrastructure and network architecture
• Willingness to travel for shorter periods (up to 10%) as required