Service Transition Manager

at  La Fosse Associates

BENEFITS

plus bonus & benefits
Job Benefits: plus bonus & benefits
Are you ready for a new, fast paced, challenging environment to take you career to the next level?
I’m looking for a Service Transition Manager to join one of Europe’s largest employers, as they continue to build their ITSM team, introducing new capabilites and unparralelled levels of service.
Salary: up to £65,000 + discretionary bonus + excellent benefits
Location: Manchester (1 day a week onsite)
Your role will be to lead on the planning and execution of transitioning end user services, driving success through effective cooperation with various stakeholders and operational teams.

Key Responsibilities:

• End-to-end Service Transition (Creation, design, build and run)
• Own the service transition activities, aligning closely with programme and operational teams to agree transition plans.
• Coordinate programme and operational resources to ensure readiness for a smooth handover and take-on of services.
• Develop and maintain trusted and effective relationships with a range of internal and external stakeholders.

Ideally you’ll have:

• Extensive experience are artefact creation, build and stage gate aspects of technical transition
• Proven experience of Project and Programme delivery – particularly the implementation of systems, infrastructure and services into production environments.
• Understanding of SIAM and experience acting as Service Integrator in a complex multi supplier environment.
• Strong understanding of the ITIL framework and Agile methodologies.

There are countless opportunites to grow within, so we’re looking for an ambitious, self starter – does that sound like you?
Please apply directly for more detail!

• End-to-end Service Transition (Creation, design, build and run)
• Own the service transition activities, aligning closely with programme and operational teams to agree transition plans.
• Coordinate programme and operational resources to ensure readiness for a smooth handover and take-on of services.
• Develop and maintain trusted and effective relationships with a range of internal and external stakeholders