ServiceNow Business Process Architect (UK)

at  NewRocket

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Sep, 2024Not Specified06 Jun, 2024N/APresentation Skills,Communication Skills,Risk,Management Skills,Computer Engineering,Leadership,Computer Science,Teams,Facilitation,Information Systems,CoachingNoNo
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Description:

OUR MISSION

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.
NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond
Come join our Crew!

YOUR FLIGHT PATH

NewRocket is seeking a Business Process Architect to work within our Service Delivery organization, supporting our EMEA region. The Business Process Architect is responsible for taking the lead in capturing customers’ business processes and desired outcomes on the ServiceNow platform.

YOUR EXPERIENCE

  • Minimum of five (5) years of experience as a client-facing technical consultant customizing and deploying packaged software as a billable resource
  • Experience and well versed in ITSM programs and demonstrating value to an organization; In-depth functional expertise and leadership for our clients on the ServiceNow ITSM suite of products, additional exposure to modules such as ITAM, SAM, HAM, and HRSD preferred
  • Strong knowledge of business process architecture principles for cloud-based platforms
  • Strong interpersonal, organization, facilitation, and presentation skills
  • Strong written and verbal communication skills with ability to communicate with all levels in the organization including executives
  • Ability to assess and mitigate risk
  • Effective facilitation, coaching and mentoring skills with ability to motivate a team
  • Strong problem-solving skills: ability to simplify complex situations
  • Comfortable working in a matrixed organization
  • Strong relationship management skills with all levels
  • Ability to lead a group of teams located across multiple time zones
  • Comfortable working with ambiguity and change
  • Experience facilitating executive level workshops

EDUCATION:

  • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
  • ServiceNow sales certifications and/or Presales certifications
  • ServiceNow CSA (Nice to have!)
  • ServiceNow CIS (Nice to have!)

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Information Technology

Graduate

Computer science computer engineering information systems or demonstrated work experience

Proficient

1

London, United Kingdom