Services Manager

at  CDC Data Centres

ABOUT US:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.
Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.
Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.
About the role:
The Services Manager will manage assigned projects to support the construction requirements of CDC Data Centres in the ACT. This role offers substantial support to project teams throughout the initiation, planning, and execution of internal operational and construction projects, while also tracking and reporting on their outputs and outcomes. The Services Manager will collaborate with both technical and non-technical internal stakeholders to achieve quality assurance, and financial success.
This role needs strong time management, problem-solving, and stakeholder management skills to effectively balance client needs, contractor schedules, and industry regulations for successful project execution.

Other responsibilities include:

• Oversee data centre service projects, managing critical infrastructure and technical services to ensure successful delivery.
• Handle project planning, change management, customer coordination, reporting, and internal stakeholder engagement.
• Collaborate with contractors to identify and mitigate risks in service trades, documentation, design, and site works.
• Conduct site inspections, report on defects and progress, and participate in site meetings to ensure successful service delivery.
• Review monthly progress claims, work with project coordinators to complete claims, and manage weekly and client reporting.
• Manage vendor and trade interfaces, document interactions, and review trade recommendations during procurement.
• Establish regular project meetings with internal and external stakeholders, manage communication, and support internal staff.
• Support project accountants and finance teams in controlling costs.
• Oversee commissioning plans, ensure functional testing of facility operations, and develop status reports.
• Manage defect lists and processes, ensure all required licenses are obtained, and hand over maintenance documentation to appropriate stakeholders.

HOW TO APPLY:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.
We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work

Other responsibilities include:

• Oversee data centre service projects, managing critical infrastructure and technical services to ensure successful delivery.
• Handle project planning, change management, customer coordination, reporting, and internal stakeholder engagement.
• Collaborate with contractors to identify and mitigate risks in service trades, documentation, design, and site works.
• Conduct site inspections, report on defects and progress, and participate in site meetings to ensure successful service delivery.
• Review monthly progress claims, work with project coordinators to complete claims, and manage weekly and client reporting.
• Manage vendor and trade interfaces, document interactions, and review trade recommendations during procurement.
• Establish regular project meetings with internal and external stakeholders, manage communication, and support internal staff.
• Support project accountants and finance teams in controlling costs.
• Oversee commissioning plans, ensure functional testing of facility operations, and develop status reports.
• Manage defect lists and processes, ensure all required licenses are obtained, and hand over maintenance documentation to appropriate stakeholders

This role would suit anyone who has advanced from a trade background into a corporate setting and can offer hands-on support to the team on site.

• Demonstrable successful track record of delivering commercial scale electrical, communications and technology projects with complex supply chains and varied skill sets.
• Proven ability to build strong relationships with a broad portfolio of internal and external stakeholders.
• Electrical or HVAC qualification or extensive experience in similar environment.
• Advanced Microsoft office and Microsoft project skills, experience using Aconex and Project Management tool suites