Services Representative - Secure Power

at  Schneider Electric

Job Description:
Our “Services” Operations teams deliver in-field, project based and remote solutions to customers seeking de-carbonisation, sustainability and digital transformation. Services offerings cover a vast scope from maintenance, commissioning and modernisation; to consulting, advisory and digitisation (IOT).

YOU may know our Products/Brands … but YOU may not know, we have:

• 100’s of Electricians, and Apprentices, employed in EVERY state
• Electricians that work across LV, MV and HV & in multiple specialisations
• Best-In-Class continuous technical training & innovation
• Long-Term Career Pathways - locally and world-wide
• 2300+ Employees in Australia & Global Network of 6000+ Electrical Peers

YOUR OPPORTUNITY

With sustained growth across our New South Wales (NSW) Operations and Projects; we are seeking multiple Service Representatives to specialise in Secure Power solutions.
Based out of Sydney, as a Services Representative (Secure Power), you will support customers from many industries including Data Centres, Healthcare Facilities, Telecommunications and Industrial Manufacturing. You will work with advanced power technologies including Uninterrupted Power Supply (UPS) Systems, Batteries, Power Distribution Units (PDUs) and Monitoring Software.

WHAT YOU WILL NEED…. AND WE CAN TEACH THE REST!

• Experience as Electrician/Technician with Secure Power Applicationsor Maintenance / Industrial Electrician seeking to learn a new technical domain
• Electrical Trade Qualification and Licence (recognised in Australia)
• Full Drivers License
• A Customer-First mind-set
• Experience with Schneider Electric products is great, but not essential

YOU WANT TO KNOW MORE…

These positions are based out of Sydney, and whilst we have innovative offices/workshops in Macquarie Park and Ingleburn….we trust you…. so, it is common to travel direct to customer/project sites at the start or end of your day, or for you to work from home, when needed.
Other Company adverts talk about providing you with: a vehicle, laptop, phone, tooling, competitive salary, bonuses, overtime rates, travel allowances and uniform…..
and we 100% do all of these….
but what stands us apart, is that we also provide you with Empowerment, Career Progression, Leadership and Great People to Work With.

• Preventive Maintenance: Routine inspections, testing and maintenance.
• Repairs and Troubleshooting: Diagnose and resolve technical problems, coordinating with internal teams or external vendors, if necessary.
• System Upgrades: Installation and Commissioning of new systems or upgrades to existing systems.
• Customer Support: Technical support; offering guidance on operation and maintenance.
• Documentation and Reporting: Record service activities, including maintenance reports, repair logs, and inventory management.
• Safety: Role model safe-working practices, including adherance to safety policies and procedures.