Services Sales Manager

at  Pros

PROS Holdings, Inc. (NYSE: PRO) is leading the shift to modern commerce, helping competitive enterprises create a personalized and frictionless experience for their customers. Powered with Dynamic Pricing Science, PROS solutions make it possible for companies to price, configure and sell their products and services with speed, precision and consistency across all sales channels. Our customers lead their markets across more than 10 sectors, and benefit from 30 years of accumulated knowledge and data science infused into our purpose-built solutions. PROS drives more than 200 million prices and 1.7 billion forecasts every day for enterprises in more than 30 industries around the globe. Our mission is to help companies and the people who work for them outperform. To learn more, visit pros.com.
Job description:
As a dedicated and focused Services Sales professional; the Sales Service Manager will be responsible for supporting Sales pursuits; ensuring fast turnaround times for scoping, Statement of Work production and overall deal closure acceleration.
You get to meet prospective customers during pre-sales engagements and help determine the great ways in which PROS can improve their business.

You will be responsible for:

• Driving growth of Annual Recurring Revenue by supporting strategic sales pursuits and win strategies, focusing on:
• Scoping, estimating and initial planning of new projects (including statement of work creation and negotiation) to develop Account Strategies, in partnership with Strategic Consultants and Executive Account Managers.
• Providing insights into new opportunities at existing accounts to Strategic Consultants and Executive Account Managers to help expand the PROS footprint by constantly evaluating growth opportunities.
• Partnering with the Services Portfolio Managers to align on new project scope, risks, assumptions for deals in pursuit and to drive Change Orders (when needed).
• Improving documentation of scope and requirements during sales cycle, to support improved delivery expectations, efficiency and reduce escalations.
• Collaborating actively with peers on the PS team and across the organization to drive PROS overall performance and excellence.

Required Qualifications:

• Experience managing complex customer relationships and expectations. Demonstrated commitment to building strong business relationships with customer.
• Strong presentation/demonstration skills, effectively working directly with prospects, customers, and executives
• Ability to effectively communicate with senior leaders internally and with customer.
• Ability to interface and demonstrate leadership both internally and externally.
• Demonstrated ability to manage a high volume of activities with varying priorities
• High-energy self-starter as well as collaborative team player.
• Strong analytical skills, critical thinking skills and problem-solving skills.
• Exposure to Pricing, Revenue Management and/or CPQ practices
• Solid knowledge of information security and compliance
• Understanding of ERP and CRM concepts, architecture and database objects, and integration technology capabilities
• Bachelor’s degree in Engineering, Computer Science or Business Administration
• Travel availability 25-50%

Skills & Personal Characteristics:

• Ownership.
• Innovation.
• Care.

Why PROS?
PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.
This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.
Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position

• Driving growth of Annual Recurring Revenue by supporting strategic sales pursuits and win strategies, focusing on:
• Scoping, estimating and initial planning of new projects (including statement of work creation and negotiation) to develop Account Strategies, in partnership with Strategic Consultants and Executive Account Managers.
• Providing insights into new opportunities at existing accounts to Strategic Consultants and Executive Account Managers to help expand the PROS footprint by constantly evaluating growth opportunities.
• Partnering with the Services Portfolio Managers to align on new project scope, risks, assumptions for deals in pursuit and to drive Change Orders (when needed).
• Improving documentation of scope and requirements during sales cycle, to support improved delivery expectations, efficiency and reduce escalations.
• Collaborating actively with peers on the PS team and across the organization to drive PROS overall performance and excellence