SharePoint Online Customer Engineer

at  JDA TSG

JDA TSG has immediate opportunity for SharePoint, SPO, and PowerAutomate Engineer to join our team as Customer Engineers (CE’s). A CE’s time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000. You will be responsible for customer satisfaction, deployment, adoption, and support of SharePoint initiatives. CE’s assist customers in building, deploying, operating, and optimizing their environments.
Salary range: $90 - 100K based on experience.
Travel: CE’s are home based and deliver services typically via Microsoft Teams.

• 5 years with Microsoft Server products, Microsoft SharePoint and Office 365 technologies
• 5 years supporting, planning and implementation of Microsoft SharePoint
• Design, implementation, and optimization of SharePoint
• Supporting Active Directory technologies including Hybrid Directory Services technologies including ADFS and Azure AD
• Troubleshooting, configuring, and supporting Hybrid scenarios
• Taking on internal initiatives to create services opportunities, work in a fast-paced environment while balancing multiple demands, addressing shifting priorities while maintaining focus
• Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code
• Solid understanding of client/server, networking, and Internet technologies fundamentals
• Using SharePoint Designer & Info Path
• Using Flow & Microsoft forms for creation of advanced workflow functions for SharePoint Online