Shelter Supervisors

at  Homes First

• Bring your skills to an organization that helps break the cycle of homelessness!
• Finish each day knowing that you’ve made a difference in the lives of others!
• Enjoy an attractive salary of $65,805/yr!

ABOUT THE OPPORTUNITY

Currently, Homes First is looking for multiple dedicated Shelter Supervisors to join our teams in Scarborough, Ontario on a 1-year contract basis.
The open shifts and locations are:

Kennedy location:

• Saturday to Wednesday, 8am - 4pm
• Monday to Friday, 12am - 8am
• Saturday to Wednesday, 12am - 8am

Warden location:

• Monday to Friday, 8am - 4pm
• Saturday to Wednesday, 12am - 8am

The successful candidates will be managing day-to-day operations within the shelter/hotel programs, while adhering to the mission statement, policies, and procedures of Homes First Society.

More specifically, your responsibilities will include:

• Supervise a unionized workforce within the context of the Collective Agreement
• Provide case management expertise and support to Shelter Staff
• Provide brief crisis counseling, information, and referrals for applicants who cannot be placed immediately
• Develop and implement programs focused on the optimization and continuous improvement of the performances and practices
• Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.
• Implement and maintain a system for collecting relevant statistics needed for evaluation reports and funding proposals
• Manage city-operated database, case management system, and billing system
• Ensure effective communications with other departments within Homes First Society as well as with external agencies
• Prioritize and assign shift responsibilities and duties to team members
• Develop individualized case plans with designated participants and help participants achieve their goals
• Ensure that all documentation is completed to agency standards
• Be able to work occasional weekends and/or evenings, when required
• Be able to fulfill any element of Shelter Staff job description on an as-needed basis
• Be willing and able to carry 24-hour emergency pager on rotation

ABOUT THE BENEFITS

In appreciation of your hard work and dedication, you can expect to be rewarded with an attractive salary of $65,805/yr.

On top of joining a positive environment, you can also look forward to receiving fantastic benefits, including:

• Huge amounts of training offered - we have two offsite training days a year with both breakfast and lunch provided
• Opportunities for career progression - the growing homelessness crisis requires us to grow too, and we prefer to promote from within

Upon joining Homes First, you will be welcomed into a supportive and inclusive team. We greatly value the contributions of all our team members and are committed to providing a safe and rewarding working environment as well as opportunities for professional development and career progression.
If you’re looking for a new and rewarding career - Apply Now

More specifically, your responsibilities will include:

• Supervise a unionized workforce within the context of the Collective Agreement
• Provide case management expertise and support to Shelter Staff
• Provide brief crisis counseling, information, and referrals for applicants who cannot be placed immediately
• Develop and implement programs focused on the optimization and continuous improvement of the performances and practices
• Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.
• Implement and maintain a system for collecting relevant statistics needed for evaluation reports and funding proposals
• Manage city-operated database, case management system, and billing system
• Ensure effective communications with other departments within Homes First Society as well as with external agencies
• Prioritize and assign shift responsibilities and duties to team members
• Develop individualized case plans with designated participants and help participants achieve their goals
• Ensure that all documentation is completed to agency standards
• Be able to work occasional weekends and/or evenings, when required
• Be able to fulfill any element of Shelter Staff job description on an as-needed basis
• Be willing and able to carry 24-hour emergency pager on rotatio

The following skills and qualifications are essential to this role:

• Demonstrated experience performing assessment, advocacy, referral, and case management functions
• Ability to effectively prioritize work in a fast-paced environment
• Ability to work effectively in a collaborative team environment
• Excellent communication, organization, interpersonal, conflict resolution, and time management skills
• Supervisory experience in a unionized setting is an asset
• Knowledge of relevant laws, standards, and guidelines, including the Ontario Landlord and Tenant Act and Residential Tenancies Act
• Knowledge of resources and services available in the community
• Certificates in First Aid, CPR, Crisis Prevention, and Intervention are asset