Shift Supervisor - £13ph + £5ph tronc

at  The Winning Post

SHIFT SUPERVISOR REQUIREMENTS

• Have a proven track record of restaurant experience
• Be at Least 18 year of age due to licensing laws
• You’ll be a great communicator
• You’ll have great decision-making skills
• You should be confident
• You’ll need to be organised
• General knowledge of food, wine and beer
• Have the Right to work in the UK
• Willingness to work a flexible schedule, including weekends and holidays

Shift Supervisor Responsibilities:

• Take responsibility for team work, leading and motivating team members
• Hold pre session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
• Assist in implementing and driving promotional activities
• Support and coach team members to upsell
• Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary
• Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
• Liaise with other departments Including kitchen and door teams in the business to ensure every customer experiences a consistent level of service
• Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently.
• Participating in ongoing training and development
• Must have an eagerness to take advantage of new opportunities
• Learning different skills

As a Front of House Team Leader, you will need to be able to demonstrate passion and energy to develop team members resulting in focussed customer service and exceptional standards.

• Take responsibility for team work, leading and motivating team members
• Hold pre session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
• Assist in implementing and driving promotional activities
• Support and coach team members to upsell
• Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary
• Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
• Liaise with other departments Including kitchen and door teams in the business to ensure every customer experiences a consistent level of service
• Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently.
• Participating in ongoing training and development
• Must have an eagerness to take advantage of new opportunities
• Learning different skill