Shop Service Technician

at  Coastline Equipment

‘To be considered for this position, please attach your updated resume.’
John Deere Construction Equipment Dealership with multiple locations serving Southern California, Nevada and Idaho is looking for a Shop Service Technician for our Long Beach, California location.

EXPERIENCE, EDUCATION, SKILLS AND KNOWLEDGE

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver s license required; CDL (Commercial Driver s License) preferred

MINIMUM QUALIFICATIONS:

• High school diploma or GED.
• Proficient in MS Office.
• Authorized to work in US.

OTHER REQUIREMENTS:

• Must be able to pass pre-employment drug test.
• Due to safety regulations you must be 18 to apply.

PURPOSE

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned heavy construction equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

RESPONSIBILITIES

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

RELATIONSHIPS AND ROLES:

• Promotes and always embraces company Core Values.
• Sets an example in areas of personal character, commitment, organization and operational skills, work habits and company s Safety Program.
• Must promote professional appearance demonstrates the ability to interact and cooperate with all customer, company employees and company managers in a professional manner always.