Shop Technician

at  Leavitt Machinery Canada Inc

Leavitt Machinery is one of the fastest growing materials handling equipment dealers in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, we have achieved continued growth over the past 25 years.
Leavitt Machinery is an integral entity within the Venturis group of companies, representing an extensive network of rapidly growing businesses, including over 60 branches and 1200+ employees. Venturis Capital strategically invests in visionary and values-driven organizations operating throughout North America, with expertise in acquiring leading material handling equipment dealerships supporting the construction, industrial, forestry, mining, and agricultural markets.
In addition to our expanding dealership network, the Venturis portfolio includes complementary companies providing financing, freight and logistics, parts manufacturing, industrial parts supply, component rebuilding, training solutions, and marketing.
With a focus on learning and continuous improvement, Venturis and Leavitt Machinery are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• High-school Diploma
• Red Seal Heavy Duty, Commercial truck, Diesel Engine and Automotive Journeyperson or Provincial Trade Certification (Canada)
• Valid driver’s license
• Previous aerial platform and lift truck experience considered an asset
• Strong computer skills and trouble shooting skills

As a Shop Technician your key responsibilities will include:

• Diagnose and complete all repairs in a timely manner, while providing a variety of repair options that best meet the customer’s needs. Failure analysis may be required
• Perform work as assigned by the Dispatcher and/or Chargehand
• Fill out all necessary timecards for each job, documenting customer damage where required
• Report all incidents and near misses immediately to their Service Manager and/or Safety Coordinator
• Complete timecards using the 3C’s method (complaint, cause, correction)
• Seek support from Chargehand, Service Manager or Tech Center when diagnosis time exceeds 2 hours with no solution in site
• Identify any potential problems that may result in machine downtime to best maintain the equipment for both our retail and internal customers
• Follow all current warranty processes as outlined by the manufacturer
• Maintain a clean and tidy workspace, including parts shelves, workbenches and shop bays
• Communicate with the Dispatcher after every job, ensuring they are up to date on the status of each repair
• Work closely with the parts department to identify and order parts required, while adhering to the Parts and Service Agreement
• Ensure all unused parts and cores are returned and accompanied by required paperwork within 24 hours