(SIN) Senior Ocean Freight Officer

at  Morrison Express

QUALIFICATIONS

• Possessing a minimum qualification of GCE O-Level or higher, complemented by at least five years of experience in ocean freight operations.
• Comprehensive knowledge of all freight and logistics product solutions.
• Proficiency in Microsoft Office Suite, including experience with Tradenet.
• Strong proficiency in English, both in writing and verbal communication.
• Detail-oriented and precise, coupled with a positive outlook and the capability to handle multiple tasks simultaneously.
• Capable of working autonomously as well as collaboratively within a team environment.

• Coordinate and collaborate with customers, international offices/agents, carriers, and other relevant entities.
• Secure official quotes from Sales or international representatives.
• Receive and verify pre-alerts from international offices, confirming vessel ETAs with carriers, or acknowledge arrival notices from Carriers and initiate shipment files.
• Organize bookings with carriers based on customer instructions.
• Dispatch instructions to vendors for container/cargo collection.
• Coordinate fumigation, insurance coverage, or generate invoices and packing lists as required.
• Prepare preliminary drafts of bills of lading, manifests, certificates of origin, and permits.
• Ensure compliance with all documentation requirements for import operations, including handling payment vouchers, processing payments, filing, and reporting.
• Facilitate payments to carriers for the release of delivery orders.
• Promptly communicate with customers regarding any cargo damage and obtain their written directives.
• Manage counter or front desk operations for exchanging shipping documents.
• Address customer inquiries via phone or email, providing updates on arrival statuses.
• Guarantee timely issuance of purchase orders and invoice dispatch to customers.
• Resolve any arising issues by engaging with relevant stakeholders.
• Review and validate vendor invoices, submitting them weekly to the Ocean Freight Manager for approval.
• Assist in the declaration of non-trade permits.
• Undertake additional tasks as required.