Site Reliability Engineer II (Remote, US)

at  Openly

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

• It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
• We’re well-backed & stable. We closed our $100M Series D fundraise. We are supported by some of the top investors globally, including Google’s “Gradient” AI-focused fund, Obvious Ventures, Advance Venture Partners, Eden Global Partners, and Clocktower Technology Ventures.
• It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

REQUIREMENTS

• If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.
• 2+ years of professional/production experience developing and using infrastructure automation tools and techniques
• Proven track record of creating improvements in business-critical systems around stability, performance, and scalability
• Demonstrated ability to deliver complete systems from start to finish in a reasonable time frame
• Understands the consequences of running software in production and are willing to share your knowledge with the rest of the team
• Ability to explain complex technical challenges to non-technical audiences
• Go experience or willing to learn Previous experience developing in Go is not a requirement to apply
• Experience working with Infrastructure as Code (IaC) tooling, preferably Terraform

• Build internal tooling to help other engineers and the rest of the company understand and operate our system
• Design and implement security best practices for our team and infrastructure
• Reduce toil through automation, including building and maintaining CI/CD infrastructure
• Build infrastructure as code using declarative provisioning tools
• Develop high signal-to-noise ratio monitoring and alerting policies and technology to help us meet our SLOs
• Lead incident response and postmortems
• Contribute to important architectural and operational decisions like microservices vs. monoliths, deployment techniques, technologies, policies, etc.