Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints
With 7,000 employees across 65 countries, and the world’s most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world.
TrendMicro.com
Location: This is a hybrid role with an in-office requirement of 3 days per week at our Ottawa, ON office located at 40 Hines Rd, Ottawa, ON K2K 2M5, Canada.
Position Summary:
Vision One is changing the Cloud security game. We are doing it with Cloud Native applications that deploy continuously, bringing value to our customers at a lightning pace. This requires SRE excellence in all stages of development and deployment through observability, feedback and continuous improvement.
If you have the skills, experience and passion for driving SRE activities, then

we want you to apply.

• SRE Passion is automating everything, removing the toil and seeing the entire world in code.
• SRE Passion is feeling the energy of enabling development teams to safely go faster.
• SRE Passion is loving Cloud technology and how it enables acceleration.
• SRE Passion is incomplete without security and compliance – DevSecOps.
• SRE Passion is solving complex problems with simple solutions.
• SRE Passion is being on a continuous path for improvement.

We are looking for someone who:

• Has the SRE Passion
• Seeks out toil and destroys it with automations
• Has the proven skills in handling incidents, with a customer first focus
• Measures everything and creatively applies improvements
• Has a strong focus on security and compliance within a cloud environment
• Has a proven track record for leading and/or collaborating with a group of individuals with the same passion
• Has exceptional prioritization skills, including transparently communicating and justifying time investments
• Effectively collaborates with designers, developers, architects and operations, about SRE evolutions
• Writes code, regularly
• Embraces and presents new technologies and processes with the goals of learning and improving service quality while reducing costs

Duties and Responsibilities:

• Design and create automations that remove toil from the operational requirements of the services while enabling an increase of velocity for service teams
• Contribute to regular SRE improvements, compliance audits, disaster recovery simulations and operational incidents
• Contribute to the enhancement of tools and practices used within the team, keeping a keen eye on customer outcomes
• Participate in periodic on-call rotations, using automations to help improve operational response to incidents

Qualifications:

• Proven SRE experience utilizing SLO/SLIs in a commercial, cloud-based service
• At least four years of experience designing and implementing software with high-level languages including Python or Go
• At least two years of experience working with AWS cloud technologies. Azure and GCP experience also highly desired.
• Familiarity with secure coding practices and compliance adherence within a cloud environment including PCI, ISO27001 and SOC2
• Experience working in a FedRAMP compliant environment or government cloud is a plus
• Proven experience in developing infrastructure as code using technologies like CloudFormation, Terraform and Serverless Framework
• Hands on infrastructure, systems and application architecture experience in large scale, web-based applications
• Proven experience managing Linux systems and containers
• Deep knowledge of *NIX environments
• Experience with configuration management tools such as Chef
• Experience with testing and managing high availability environments
• Excellent communication, interpersonal and influencing skills in a cross functional role

No sponsorship will be provided for work permit applications or renewals for this position now or in the future.

LI-EC1 #LI-Hybrid

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

• Design and create automations that remove toil from the operational requirements of the services while enabling an increase of velocity for service teams
• Contribute to regular SRE improvements, compliance audits, disaster recovery simulations and operational incidents
• Contribute to the enhancement of tools and practices used within the team, keeping a keen eye on customer outcomes
• Participate in periodic on-call rotations, using automations to help improve operational response to incident