Site Reliability Engineering Manager

at  ComplyAdvantage

OUR TECH STACK:

• ComplyAdvantage is fully cloud-based, with a modern kubernetes-focused tech stack. All compute workloads run in Kubernetes, with clusters in multiple regions to support the needs of our global client base. Previously AWS-only, we have recently expanded to support environments in GCP.
• We make heavy use of Terraform and Helm to define our infrastructure and services, and lean heavily on GitOps paradigms - production and non-production environments are defined in git and changes to these environments (both cloud infrastructure and Kubernetes applications) are managed via git.
• Our observability stack consists of Grafana Cloud, along with some on-prem Mimir, amongst others. We focus on Open Telemetry for application metrics, with SLO and metric driven alerting at all levels, from Cloud infra through to application performance.
• Across the wider Technology team, teams build and release containerised applications to support the wide array of activities that our teams are engaged in - from developing low latency client-facing APIs, to machine learning models and data processing pipelines.

ABOUT US:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crime.
More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points.
We have five global hubs in New York, London, Singapore, Lisbon and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.
Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. Over the next 12 months, as our revenue increases, we plan to increase to 600.
At ComplyAdvantage diversity fuels our rocket ship and our commitment to inclusion across race, gender, age, religion, identity and experience drives us forward every day. We encourage everyone to apply and aspire to consider every application fairly.
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As a Site Reliability Engineering (SRE) Manager, you will

• Take ownership of your team, being responsible for current team members’ growth and development, plus hiring and onboarding new team members
• Create a positive environment where your team members thrive to deliver the best outcomes and innovations
• Be a role model for your team, mentoring and coaching them, whilst having a learning mindset yourself, being open to new ideas and technologies
• Within the context of our broader technology vision, set the direction for your team and take accountability for tech decisions
• Use your specific experience working with Observability tooling and ecosystems to input into technical decision-making
• Work with other stakeholders across engineering to ensure the systems and services your team provides meet the needs of your internal customers
• Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards

The role reports to the Director of Infrastructure.
You’ll be managing a team of SREs focused on the provision and support of our Observability stack, for use across the organization. Working alongside others in the Infrastructure tribe, you will be responsible for the evolution of our use of observability tooling and services, balancing the development of long-term strategies with tactical work to overcome obstacles, reduce friction, and improve functionality for the internal customers of our work - the engineering teams.