Small Utility Consultant I (Job #244) ($70,025-$77,269)

at  Rural Community Assistance Corporation

MINIMUM QUALIFICATIONS AND NECESSARY REQUIREMENTS:

• EQUIVALENT combination of education and experience can meet minimum qualifications.
• EDUCATION: High school diploma or equivalent with qualifying experience. Bachelor’s degree in a related field preferred.
• LICENSE/CERTIFICATION: Valid driver’s license and proof of insurance that meets the minimum requirements ($100,000/$300,000) of RCAC corporate liability policy.
• EXPERIENCE: One to three years of water, wastewater, environmental project management experience or in related field. Commitment to rural communities, drinking water access, or health equity issues.
• Must pass a criminal background investigation prior to employment.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of technical, managerial, and/or financial operations of a small water or wastewater utilities
• Knowledge of resources available to support community water and wastewater projects.
• Knowledge and familiarity with rural and tribal community culture and social norms
• Facilitation, mediation, and meeting management skills
• Skill with personal computers, including cloud computing and Microsoft Office
• Skill with video conferencing platforms
• Organizing and coordinating skills
• Database and records management skills
• Customer service skills
• Ability to manage multiple priorities simultaneously.
• Ability to develop and conduct participant-centered trainings and workshops.
• Ability to troubleshoot, innovate, and problem-solve.
• Ability to create, compose, and edit written materials.
• Ability to make administrative and procedural decisions and judgments.
• Ability to gather data, compile information, and prepare reports.
• Ability to carry out instructions furnished in verbal or written format.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to maintain confidentiality.
• Ability to analyze situations and adopt appropriate courses of action.
• Ability to meet strict timelines.

PREFERRED REQUIREMENTS:

• Bachelor’s or Master’s degree
• Experience and familiarity with rural and Tribal community dynamics
• Water or wastewater operator certification
• Bilingual in languages spoken in our client communities (including, but not limited to Spanish, Navajo, Yup’ik, Salish)

GENERAL PURPOSE:

Under general supervision of the Regional Field Manager, this role provides technical, managerial, and financial (TMF) assistance to small, disadvantaged community water and wastewater systems so they can operate sustainably and deliver quality services to the communities served. The Consultant works closely with rural and Indigenous residents and local leaders to assist them to develop and manage water, wastewater, or solid waste systems. Additionally, the Consultant prepares and delivers classroom and individual trainings as needed to build the capacity of local partners.
Specific job goals, objectives and tasks are established for each employee as part of the annual evaluation and work plan process. The statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

JOB DUTIES AND RESPONSIBILITIES:

• Assess the needs of our clients and recommend solutions to the needs identified.
• Build technical, managerial, and/or financial capacity at small utilities.
• Manage relationships with client communities and utilities.
• Help clients access financial resources to address drinking water, wastewater, and solid waste needs.
• Recommend and implement solutions.
• Promote and facilitate partnerships to maximize limited resources.
• Develop, prepare, and deliver group and one-on-one trainings.
• Provide excellent customer service.
• Prepare activity and outcome reports as required.
• Performs other related duties as assigned.