Social Media - Customer Support with Dutch

at  Real Recruitment Solutions

• Various starting dates available, including: 29.04, 10.06, 04.07 and more!
• Recruitment Process: Easy online recruitment process (phone call interview)
• No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
  Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

REQUIREMENTS:

• Fluency in Dutch (must be at least C1)
• Communicative level of English ( at least B2)
• You live in Lisbon or you are ready to relocate
• Ability to communicate clearly and effectively

• Monitor advertisements, detecting inappropriate links;
• Identify and troubleshoot possible issues;
• Triage requests from the different entities;
• Facilitate the communication with Government, Political, and Advocacy partners;
• Help to keep relevant content on various platforms;
• Respond, when possible and needed, by email, with high quality, speed, empathy and accuracy;
• Escalate any issue, when needed.