Social Media/Telesales Intern

at  Lopterra Services Limited

JOB SUMMARY

Our client in the energy products industry seeks to hire a social media/Telesales intern with great time management and multi-tasking skills, to formulate strategies to build a lasting connection with customers on different social media platforms with the intention of driving sales, promote brand awareness, and expand market reach for power products within the designated regions.

• Minimum Qualification: HND
• Experience Level: Entry level
• Experience Length: 1 year

REQUIREMENTS:

• Bachelor’s degree/HND in any related field.
• Minimum of 1 Year experience on a similar role
• Strong knowledge in the usage of social media platforms
• Strong analytical skills with the ability to interpret data and derive actionable insights
• Ability to work independently and collaboratively
• Strong organizational and time management skills, with the ability to meet tight schedules.
• Excellent communication, writing and interpersonal skills
• Proximity to location is an added advantage
  Location: Ikeja
  Remuneration: NGN 60,000 - 65,000 Gross

• Creation and execution of social media marketing campaigns to drive sales and product awareness; Developing engaging and product-based contents on all platforms
• Planning and scheduling posts using social media management tools; Monitoring social media metrics, analyzing performance, and preparing reports to assess the effectiveness of social media strategies
• Run social media ads campaigns, monitor performance and optimise for best results
• Plan and schedule social media calendars ensuring consistent and relevant content
• Identify trends and opportunities for growth based on social media analytics.
• Liaise with other departments to align social media strategies with overall brand objectives
• Interacting with followers and responding to comments, messages, e-mails, phone calls and other inquiries professionally to maintain a positive online presence.
• Make outbound calls to potential customers to introduce client’s products.
• Identify customer needs and provide suitable product recommendations.
• Follow up on leads and convert them into sales opportunities.
• Maintain accurate and detailed records of customer interactions and sales activities in the CRM system.
• Provide excellent customer service and handle customer inquiries and complaints professionally.
• Collaborate with other departments to ensure a seamless sales process.