Software Engineer (DevOps Developer)

at  Enghouse

Join our dynamic team at Enghouse Locus, where we’re leading the way in revolutionizing public safety and emergency services across the Nordics. We’re on a mission to make everyday life safer and simpler, and we need passionate individuals like you to help us achieve it.
As a Customer Support Engineer, you’ll be at the forefront of ensuring the smooth operation and maintenance of our national-level emergency control center system in Norway. You’ll collaborate closely with our talented team to deliver top-notch support to our valued customers, ensuring their needs are met with efficiency and excellence.

THE ROLE

• Providing expert support to our Norwegian customers, ensuring their mission-critical control room applications are operating at peak performance.
• Analyzing and resolving customer issues promptly and effectively, in line with our service level agreements and support procedures.
• Leading efforts to identify and implement solutions, continuously updating documentation to enhance product maintenance activities.
• Collaborating with our software engineering teams to enhance products, fix bugs, and conduct code reviews, ensuring our solutions are always cutting-edge.
• Maintaining and operating key platform infrastructure vital for software development and maintenance.
• Supporting project teams and R&D in the deployment, installation, and rollout of releases.

TO EXCEL IN THIS ROLE, YOU’LL NEED:

• Bachelor’s or Master’s degree in Information Technology or Computer Science.
• 6+ years of experience in software development and support.
• Proficiency in C#, .NET, and MS SQL, with a strong technical background.
• Familiarity with Scrum and DevOps practices and tools.
• Strong teamwork, problem-solving, and solution-oriented mindset.
• Excellent communication skills in English.