Software Engineer [DMS] (Bandung, Indonesia)

at  Dropsuite

Software Engineer 3 [DMS]
(Full-time, Hybrid , Bandung Indonesia)
Nice to Meet You! We are Dropsuite !
We are looking for Software Engineers specialized in Ruby to work on the Dropsuite data backup and recovery product. You will be a part of a global team of product engineers delivering a SaaS platform.
The role is focused on working on the web portal and API for our partners which covers the area of managing account, backup and archive, restore, download, migration statuses, billing, reporting and our partner’s configuration.
You will work very closely with many of our amazing Software Engineers and Leads to deliver quality product features, provide fixes and support improvements to the in-market product.

KEY ACCOUNTABILITIES

• Developing and testing software on PHP primarily, JavaScript/Typescript and CSS/SCSS
• WHMCS Management
  >> Install, configure, and maintain the WHMCS platform

Customize and integrate WHMCS modules to fit the company’s needs

• Web Hosting Management:

Administer cPanel and Plesk hosting environments

Troubleshoot and resolve web hosting issues including Plesk extensions in a timely manner

• Development & Customization:

Use PHP to develop and customize software solutions for our platform and integrate custom modules and plugins
Ensure all code meets industry standards and is optimized for performance

Work closely with customer support to address and resolve technical issues

• Write efficient, bug-free code that performs efficiently in production

• Troubleshoot and resolve issues in an evolving code baseWork with a scrum team and participate in scrum ceremonies. Share status updates with accuracy

QUALIFICATIONS AND COMPETENCIES

• About 2 to 5 years of experience in Software Development
• Strong proficiency in PHP with a solid understanding of web development best practices.
• Proven experience with WHMCS, cPanel, and Plesk.
• Knowledge of Plesk extensions and their functionalities.
• Experience with Ruby (Padrino and Ruby on Rails framework) is a plus
• Bachelor’s degree or equivalent in Computer Science or a related field
• Knowledge of Operating systems like Linux and Windows
• Knowledge of Relational Databases, SQL and Cloud
• Good interpersonal skills, oral and written skills, with the ability to present ideas
• Able to express and explain new initiatives along with status updates
• Values that are aligned with us being a team of experts, problem solvers and collaborators, who are highly customer focused, dependable and trustworthy
• Scripting skills, Python and bash will be a plusWorking experience with Global teams outside Indonesia will be a huge plus

Please refer the Job description for details