Software Engineering Mgr Sr (Salesforce/API Integration/Governance)

at  PNC Financial Services Group

Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager Sr within PNC’s Retail MIS organization, you will be based either in Pittsburgh, PA or Strongsville, OH or Dallas, TX or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

As a Software Engineer Manager Senior, you will be responsible for:

• CRM app hosted on Salesforce and having API integration.
• Delivery & API management & Governance.
• Overseeing API Principals and application delivery in general.
• Delivery of Business functions in CRM platform.

Ideal candidates will have strong hands-on experience with Java Based APIs, OCP - Open Shift Platform, and Salesforce Platform.
Job Description
Manage a group of software engineers/managers across multiple product lines.
Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design.
Identify issues, share best practices, and drive continuous improvement.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Competencies
Agile Development – Knowledge of and ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.
Application Development Tools – Knowledge of and ability to utilize a variety of specific tools and toolkits for the development and support of applications.
Coaching Others – Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.
Continuous Learning – Seeks performance feedback and identifies approaches to improve own performance and that of others.
Design Thinking – Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.
Emerging Technologies – Knowledge of and ability to design, apply and evaluate new information technologies for business environments in order to improve work productivity and accuracy.
Influencing – Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Innovation – Develops new ideas and initiatives that improve the performance of the organization.
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Base Salary will commensurate with experience and skills.
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

• CRM app hosted on Salesforce and having API integration.
• Delivery & API management & Governance.
• Overseeing API Principals and application delivery in general.
• Delivery of Business functions in CRM platform