Software Renewals Administrator

at  SurTech

SOFTWARE RENEWALS ADMINISTRATOR

The Renewals Administrator will play a pivotal role in managing the renewals process. The successful applicant will be meticulous in their review of the renewal and invoicing thereof. They will be customer-centric and adhere to timelines and work closely with the greater team in terms of negotiations etc..

TECHNICAL KNOWLEDGE, SKILLS & ABILITIES

• Must have strong attention to detail
• Strong work ethic and willingness to take ownership for wide-ranging responsibilities
• Excellent interpersonal skills, flexibility to accommodate different situations and temperaments
• Ability to multi-task and work in a fast-paced and demanding global environment.
• Excellent working knowledge of Microsoft Office (Excel, Word, Outlook, etc)
• Superior organization and prioritization skills
• Ability to perform under pressure and meet tight deadlines
• Strong communication skills, both verbal and written
• Salesforce experience

BEHAVIOURAL, SOFT COMPETENCIES & SKILLS

• Excellent interpersonal, relationship-building and networking skills.
• Attention to detail with a strong focus on admin skills
• Proactive rather than reactive
• Ability to confidently communicate.
• Proven ability to meet deadlines and thrive under pressure.
• Ability to multi-task and work across multiple projects, without dropping-the-ball.
• Effective delegation skills, and project management abilities
• Clear and concise communication skills both written and verbal

EDUCATION & QUALIFICATIONS

• Matric certificate.
• Bachelor’s degree in business administration- highly prefererable.

DETAILS OF EXPERIENCE

• At least two years of experience in a renewals role.
• Excellent presentation abilities to all levels in a business
• What would make the applicant successful in the role?
• Resourceful, creative, and strategic in troubleshooting problems.
• The candidate must have strong interpersonal skills.
• Be self-motivated and a collaborative team player.
• Be DRIVEN.
• Can name more than three Star Wars characters.
  We are committed to employing based solely on MERIT, irrelevant of gender, religion, or race.