Software Support Specialist

at  Home of the Innocents

Join Home of the Innocents (HOTI), a non-profit dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.
If you’re passionate about making a difference for children, families, and our community, we invite you to apply!
Position: IT Software Support Specialist

SKILLS AND QUALIFICATIONS:

• Associate degree
• Clinical or healthcare background preferred
• Must have a working knowledge of windows-based desktop operating systems (Windows 10 and above)
• Proficiency using Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) required
• Working knowledge of networked computer environment
• Experience in developing and providing training and support in a technology related project

What you’ll receive as a valued member of Home of the Innocents:

• Full Healthcare and Benefits package
• Paid Time Off
• 401k Retirement Fund Investment opportunity
• Training and certification opportunities
• Continued education programs
• Tuition Reimbursement
• Student Loan Forgiveness opportunity through Public Service Loan Forgiveness*
• Sanctuary Certified Organization
• Program provided by U.S. Department of Education.

Please refer the Job description for details