Solution Architect - Enterprise Connectivity

at  Trustmarque

Trustmarque’s Enterprise Connectivity practice specialise in network, security and unified communication technologies delivering solutions and managed services to clients across all sectors. Reporting to the Product and Presales Director, you will be responsible for customer discovery, solution creation, and oversight of delivery of differentiated lifecycle services.
You will have input and ownership throughout the customer journey (presales, design, provisioning, and operations) driving outcome success, working closely with all areas of our service lifecycle.
This role provides an exciting opportunity to help shape, develop and deliver the best connectivity solutions and services.

• Drive innovation in our approach to customer needs, working closely with the sales to support opportunity development
• Capture of customer outcomes, strategic proposal writing and technical design where engaged as advisor or technical lead within an opportunity
• Development of proposition/service collateral, technical service design, service architecture, processes, and tooling
• Steering and delivering tasks within EC product development plan, working with, and upskilling existing teams to support success
• Provide expertise, leadership, and direction in new technology, take responsibility for the adoption of new tools and processes across technical teams acting as an escalation point where required
• To own the testing, operation, and remediation of minimal viable products as part of early adopter programmes
• To be highly visible within technology area, ensuring we are doing the right thing for our clients and working in partnership with our delivery teams