Solutions Analyst

at  Capsticks Solicitors LLP

Leeds, West Yorkshire, United Kingdom
Competitive Salary and Benefits
Permanent - Full-time
Job reference: LR1014674LeeSA
Location Leeds

SKILLS AND EXPERIENCE

• Technical graduate with ideally some experience of designing, developing, supporting, delivering and maintaining bespoke business applications.
• Willingness to be flexible in the technology and methodology used deliver projects depending on the requirement and timescale.
• Ability to think logically, analyse situations and solve technical problems.
• A good understanding of SharePoint and Microsoft’s power platform
• Any knowledge of SQL or PowerShell would be desirable
• A positive approach to customer focus and service improvement.
• Knowledge of application ecosystems – installation, desktops, networks, databases, servers, IIS, Security.
• Ideally the role will also have a technically understanding and maybe some experience of integration services, working with integration technologies such as REST API s/SOAP/sFTP/SSIS.
• Commercial awareness and inquisitiveness that allows you to understand the challenges faced by the firm and its clients and develop solutions to match.
• Ability to quickly identify projects that may be at risk, communicating early to manage expectations accordingly.
• Excellent planning and organisational skills.
• Excellent written and verbal communication skills.
• A self-starter with an inquisitive mind and an ability to apply knowledge to new situations and environments
• Has an innovation mind-set, with the willingness to experiment and explore new ways of delivering technology solutions.
• Configures applications with security in mind, protecting data at all times.

As a Solutions Analyst in the Business Solutions team within IT, you will be responsible for the delivery of quality application support that help our users and clients solve commercial challenges and drive efficiency within the firm. You will be part of a team responsible for configuring key business software applications, ensuring that the solutions deliver their full potential.
This important role within the Business Solutions Team will be a technical specialist for the Firm’s continuous improvement and support of core business applications. A hands-on role that requires the Analyst to understand the business context of the problem and quickly find solutions within agreed timelines to the end user.
The Information Technology department is currently delivering a project portfolio that is on the back of unprecedented investment in technology for the firm. Reporting to the Applications team leader the Solutions Analyst will have responsibility for the maintenance, configuration and upgrading of the core business systems.