Solutions and Business Development Manager

at  Information Services Corporation

Company Name:
Enterprise Registry Solutions Limited
Location: Dublin
Status: Full Time Permanent
We are ERS, a leading international registry provider operating out of Dublin, Ireland. We design, build, and operate registry solutions that power public and private sector operations and drive efficient business decisions around the world. Our people are what drives our innovation, growth, and well-being

The Solutions and Business Development Manager is accountable for new business development and account management to meet target revenue growth, responsible for building and maintaining long-term profitable relationships. The responsible for driving new business growth within the Company including:

• Sales strategy development & execution.
• Request for Information (RFI) end to end ownership.
• Identifying new opportunities in both existing and complementary sectors.
• Support bid process including application, fulfilment, demos and pricing.
• Proactive development of sales pipeline.

The lead for strategic account management to deliver and manage customer needs and expectations including:

• Business development with existing customers, identifying upsell opportunities.
• Customer relationship management.
• Gauging and supporting on customer satisfaction including execute Customer Survey biannually.
• Develop strong dynamic with internal service function.

Responsible to obtain market and customer insights to inform product strategy, proposition development and go-to-market activity.

• Uncovering and consistently sharing industry and sector intel to further inform business and product strategy.
• Active engagement with product management function to inform problem or opportunity-oriented roadmap. Through account management and new business responsibilities document and provide input internally on customer trends and demands.
• Author marketing material such as white papers sharing trends and subject matter expertise to further develop ERS’ position in the market.
• Conference attendance, present ERS, generate leads, build relationships.

What you’ll need:

• Post-secondary degree in applicable field coupled with 10+ years in a related field.
• Ability to translate technical and business requirements and adjust communication approach depending on audience.
• Strong technical and product background.
• Demonstrated ability to develop strong relationships with the customer leading to a deep understanding of their products and long-term business strategies.
• Ability to build strong internal and external relationships to support the delivery and implementation while enhancing the customer experience across all touch points.
• Experience showcasing products and services as a strategic fit for customers. through sales presentation development and delivery, conferences and networking events.
• Experience selling an evolving product – understanding the value of what we have and we are building as opposed to selling what we don’t have.
• Ability to capture and identify integrated opportunities with end-to-end solution delivery requirements.
• Available to travel to visit clients and attend conferences.

What we offer:

• We believe in progress with purpose.
• Innovative technology
• A record of sustainable growth
• Investment in diversifying lines of business
• We support your growth
• Career development opportunities
• Education support
• We care about people
• Competitive salary and benefits package
• Hybrid work schedule
• Recognition programs

Help us build the next generation of registries with your innovation and technology skills.
A little more about us:
ERS is located in Dublin, Ireland while our multinational parent company Information Services Corporation (ISC) is headquartered in Regina, Saskatchewan, Canada. ISC is a leading provider of registry and information management services who has a history of delivering value to its’ customers by putting information in the right hands at the right time

• Sales strategy development & execution.
• Request for Information (RFI) end to end ownership.
• Identifying new opportunities in both existing and complementary sectors.
• Support bid process including application, fulfilment, demos and pricing.
• Proactive development of sales pipeline