Solutions Engineer

at  Instabase

At Instabase, we’re passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.
With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we’ve built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.
Our Solutions Engineering Team is the foundation of our customer’s experience and success with Instabase. This founding team will build and publish apps on the Instabase marketplace platform and develop custom end-to-end solutions to the most critical and strategic NP-hard problems for our customer’s operations.
As a Solutions Engineer, reporting into Instabase customer success organization - you’ll play a massive role in supporting the largest global enterprise. As we expand into new sectors/industries - you’ll grow alongside and architect new solutions. You’ll use python to solve programmatic and AI use cases that are fundamental to extend our library of apps, incorporating custom requests/input from our customers. The apps you build will get published on Instabase’s marketplace platform

• Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Python, APIs, and databases
• Work with APIs and databases to integrate with other systems and technologies
• Develop and implement production grade solution within the customer’s environment
• Assist in troubleshooting and resolving technical issues that may arise during the implementation process
• Provide technical training and support to customers and team members.
• Stay up-to-date with emerging trends and technologies related to Instabase, Machine Learning, LLMs, Python, APIs, and databases
• Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles