Solutions Engineer

at  SalesApeai

Location: Remote - Preferably in UK and can work overlap with North America Time Zone, Also recruiting in Similar Time Zones. Native or Fluent English Speaking Only, Including Candidates from the UK, EU, South Africa.
Job Type: Full-Time
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About SalesAPE.ai:
SalesAPE.ai is one of the fastest growing AI startups, revolutionising the SME market with AI-powered Sales Development Representatives (SDRs). Our digital humanoids excel in lead qualification, scheduling calls, and closing e-commerce sales, enhancing the sales efficiency of SMEs.
At SalesAPE.ai, we empower freedom and autonomy. Our mission is to liberate SMEs and our team from the grind, unlocking time and energy for what truly matters in life. Our AI-powered humanoid workers handle the heavy lifting of sales development, giving our clients the freedom to focus on growth, innovation, and the joys of personal and professional fulfilment.
For our clients, this means less time on tedious tasks and more on passion-driven business strategies. For our team, it’s about creating an environment of autonomy, innovation and self-development.
At SalesAPE.ai we are using the latest in AI technology; as a catalyst for growth, passion, and balance in work and life.
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REQUIREMENTS:

• Passionate about working with the latest technology
• Experienced with automation and AI prompt design
• No code necessary, just need a creative building mindset and desire to be hands-on with technology
• Great communicator with direct client service or account management experience
• Experience working in or managing b2b and b2c sales journeys
• Self-managing with a strong growth mindset.
• History of self-learning through books, courses, and other resources to refine sales skills.
• Renowned as a top performer in previous roles.
• Skilled in digital communication and technology, especially video calls.
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ROLE OVERVIEW:

SalesAPE.ai seeks a highly motivated B2B Solutions Engineer to go deep and truly understand the product and needs of our prospective and existing clients to find the solutions that drive the best results. You’ll be instrumental in understanding client needs, demonstrating our AI SDR capabilities, and helping the team deploy our technology efficiently. This role is ideal for a self-managing, growth-oriented individual with a proven track record in self-learning and enhancing their skills.
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KEY RESPONSIBILITIES:

• Deeply understanding the technical deployments of our AI agents that drive the best customer experiences and return on investment for our clients
• Joining sales calls to listen carefully to the problem being solved and the features that we would need to deploy to drive value
• Providing technical support and consultation on calls
• Obsessing over AI agent conversation quality on a daily basis, reviewing all interactions for clients in on boarding/POC and methodically creating a structured action plan for improvements
• Working directly with the clients to implement these improvements and systematise the way this is done at scale by working with the customer success team
• Taking hands-on approach to AI agent prompt design and knowledge structure
• Keeping an active line of communication with the product team with clear feedback on the value of future feature improvements for our clients to guide the product roadmap
• Completing security questionnaires and explaining our use of data to clients
• Providing weekly performance reports to all clients and all stakeholders within the business, each with suggestions for improvements that would drive more value
• Ultimately responsible for the conversion rate of clients beyond month 3 of their contracts, whether they are proof of concept agreements or full term agreements already
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