This role requires an individual to join the Intellectual Disability & Developmental Service (IDD) Single Point of Access (SPA) team working on a part time basis. We are seeking an individual with excellent organisational skills with the ability to work without direct supervision, prioritising all incoming referrals and acting on own initiative, where required; pre-empting issues and working to solve them in an appropriate manner. In addition, capability of providing a good typing, secretarial and customer service, applying effective written and verbal communication systems and also working as part of a team
Responsible for all aspects of secretarial and administrative support provided to the IDD Single Point of Access Team. To respect and maintain confidentiality and possess a flexible working approach
To provide a high quality efficient secretarial and administrative support to the SPA team.
To be responsible for processing all incoming referrals to the SPA. To use communication skills effectively
To register referrals and, where appropriate, signpost to other services and agencies with the guidance of the clinical team and line manager.
To be responsible for data input in electronic records to support the regular flow of information between SPA, clinical teams and other partner agencies/departments as required.
To ensure that electronic systems are kept up to date at all times by entering and amending patient details onto the computer database as required to allow audit and review information and relevant reports to be produced as required.
To contribute to the provision of administration services to the IDD team ensuring that the work load is prioritised.
Attend the daily referral meeting and update the SPA workbook in a timely manner. To provide an efficient typing service in producing letters.
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!

TeamNottsHC

To be responsible for processing all incoming referrals to the SPA, dealing with queries, taking detailed messages and responding or referring them to the relevant member of the multi disciplinary team in a timely manner as defined in the agreed referral management protocols.
To use communication skills effectively to enable referrers to explain needs and the assistance required.
To register referrals and, where appropriate, signpost other services and agencies. To seek advice and guidance of the line manager/duty clinician if appropriate services are not available.
To ensure that all referral documentation contains appropriate and relevant information to assist the clinicians.
To be responsible for data input in electronic clinical records to support the regular flow of information between SPA, clinical teams and other partner agencies/departments as required.
To ensure that electronic systems are kept up to date at all times by entering and amending patient details onto the computer database as required to allow audit and review information and relevant reports to be produced as required.
To ensure that communications with other health care professionals are managed in accordance with local and Trust Policy.
To cover in the absence of other admin colleagues
Ensure patient referrals are processed and recorded on the RIO database and that documents are appropriately uploaded on to the clinical record.
To provide an efficient typing service of correspondence.
Please note this post does not meet skill level required for a Skilled worker visa.
Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above, however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk

Please refer the Job description for details