Special Assets Insurance Analyst Sr

at  PNC Financial Services Group

Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Special Assets Insurance Analyst Sr within PNC Private Bank organization, you can be based in Pittsburgh, PA ; Akron, OH; or Cleveland, OH.
The Special Assets Insurance Analyst Sr. is responsible for providing primary insurance support to Trust Real Estate Advisors (TREA’s) along with various routine and non-routine administrative support functions within the Trust Real Estate Team. Must have exceptional organizational skills including the ability to balance multiple requests and prioritize tasks in an efficient manner to support multiple people. Must possess effective verbal and written communication, and problem-solving skills. Insurance experience or knowledge is a plus.

• Work with internal team and external service providers to manage and support the insurance function for Trust Real Estate.
• Utilizing our insurance database TIMS (Trust Insurance Management System) to monitor and maintain all internal Master Trust Policies as well as all externally placed policies on our various asset types. This includes new asset setups, updating policy information and adding property details and takedowns.
• Maintain and monitor all flood zone determinations using a service provider.
• Initiate, submit and track claims through closure.
• Monitor, track and pay external policy premiums to maintain coverages.
• Analyzes complex documentation alongside TREA including insurance certificates and/or policies to ensure proper documentation and replacement cost valuation.
• Assist on Master Policy Renewal – participate in renewal discussions, work with service providers to review, process and upload renewal file.
• Review multiple reports to identify exceptions, monitor quality, and ensure compliance.
  Job Description
  Provides management and analysis of fiduciary, investment and operational processes surrounding special asset valuations and asset set up and movement. When a fiduciary analyst has an issue or question pertaining to a special asset they will reach out to this group.
  Analyzes complex documentation including subscription agreements, operating agreements, management letters, annual reports, and financial statements to ensure proper documentation, valuation, and treatment of special assets to conform with regulatory and compliance requirements.
  Provides consultation, direction and advice to internal and external customers & service providers related to special assets. Reviews existing processes and drives improvements/implementation. Updates standard operating procedures and ensures non-standard processing is in accordance with AMG’s risk appetite. Participates in and serves as subject matter resource for projects.
  Reviews reports to identify exceptions, monitor quality, and ensure compliance. Participates in risk mitigation activities and ensures all activities comply with regulatory and policy and procedure requirements.
  Executes complex transactions/processes utilizing standard proceduresand at times addresses unique situations and verifies work processes to ensure completeness, accuracy, and conformance to established service levels and applicable procedures.
  PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
  Competencies
  Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  Effectiveness Measurement – Ability to measure the quality and quantity of work effort for the purpose of improvement.
  Financial Statement Analysis – Knowledge of tools, techniques, and practices, and ability to analyze and determine the credit-worthiness of a business enterprise through its financial statements.
  Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
  Operational Functions – Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
  Operational Risk – Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.
  Planning: Tactical, Strategic – Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
  Problem Management Process – Knowledge of and ability to bring a reported problem to successful resolution.
  Process Management – Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.
  Products and Services – Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.
  Work Experience
  Roles at this level typically require a university / college degree with
  Education
  Bachelors
  Additional Job Description
  Benefits
  PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.