Specialist: Application Support (Deployments & Releases)
at Assupol
Menlyn Park, Gauteng, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 12 Jul, 2024 | Not Specified | 13 Apr, 2024 | 2 year(s) or above | Computing,Operating Systems,Windows,Computer Skills,Microsoft Office,Databases | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Description
Duties & Responsibilities:
- Application Support and maintenance
- Provide dedicated support to Sales agent, including supporting and maintaining the applications they use.
- Support and maintain all other applications 24/7, to ensure stability, systems availability, and performance according to agreed SLA,
- Support, maintain and monitor Non-Production and Production Environments,
- Deploy applications to Non-Production and Production Environments,
- Maintain software components & ensure reliable deployment of new features,
- Review input deliverables from Development (RN / DI),
- Prepare implementation plan and Communicate to stakeholders,
- Ensure application monitoring is in place as well as automated daily health checks,
- Research new tools, technologies and best practices,
- Taking ownership of software issues, and working with Development Teams to resolve more advanced issues,
- Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices,
- Automation of manual tasks,
- Proactively perform routine maintenance activities,
- Perform daily health checks on all applications,
- Manage pre-implementation and post-implementation testing,
- Monitor Service Desk queue and manage incidents, requests and problems experienced with systems,
- Run production scripts to correct system errors,
- Provide business support when required (e.g. month-end operational activities),
- Log Change requests and CAB attendance.
Requirements
Formal Education:
- IT degree/diploma
- Strong computer skills including Microsoft Office and databases
- Knowledge of configuration management tools and application performance and management tools
- ITIL foundation certification
Experience
- Minimum 3-5 years of enterprise software development experience or 2+ years of DevOps experience; IIS .net technology,
- 2+ years of experience in windows based operating systems,
- Knowledge and understanding of Agile Methods,
- Exposure to cloud computing,
- Experience in implementing and maintaining Application Performance and Monitoring tools,
- Experience working in an Agile development environment,
- Insurance background/experience (Advantage),
- K2 Platform knowledge and experience (Advantage),
- Previous track record of Sales Support (Advantage),
Experience of supporting and maintaining commissions system (Advantage)
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Menlyn
Responsibilities:
- Application Support and maintenance
- Provide dedicated support to Sales agent, including supporting and maintaining the applications they use.
- Support and maintain all other applications 24/7, to ensure stability, systems availability, and performance according to agreed SLA,
- Support, maintain and monitor Non-Production and Production Environments,
- Deploy applications to Non-Production and Production Environments,
- Maintain software components & ensure reliable deployment of new features,
- Review input deliverables from Development (RN / DI),
- Prepare implementation plan and Communicate to stakeholders,
- Ensure application monitoring is in place as well as automated daily health checks,
- Research new tools, technologies and best practices,
- Taking ownership of software issues, and working with Development Teams to resolve more advanced issues,
- Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices,
- Automation of manual tasks,
- Proactively perform routine maintenance activities,
- Perform daily health checks on all applications,
- Manage pre-implementation and post-implementation testing,
- Monitor Service Desk queue and manage incidents, requests and problems experienced with systems,
- Run production scripts to correct system errors,
- Provide business support when required (e.g. month-end operational activities),
- Log Change requests and CAB attendance
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT Software - Application Programming / Maintenance
IT
Graduate
IT
Proficient
1
Menlyn Park, Gauteng, South Africa