Specialist Business Analysis

at  Canadian National Railway

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

JOB SUMMARY

The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives. The Specialist acts as a liaison between the I&T groups (architecture, design, delivery, quality assurance, project management) and the business and translates needs into detailed stakeholder requirements/user stories, which the Specialist will follow through the project lifecycle.

EXPERIENCE

• Minimum 5 years’ relevant work experience
• Minimum 5 years’ experience in business analysis and processes
• Experience with Lean Six Sigma and Agile methodologies
• Experience with writing user story with acceptance criteria
• Managing/Prioritizing Product Backlog
• Experience with Azure Dev Ops/JIRA
• Experience using Visio
• Experience with process mapping
• Experience in project management methodology
• Experience working on enterprise level projects impacting multiple stakeholders.

EDUCATION/CERTIFICATION/DESIGNATION

• Bachelor’s degree in Business Administration/Information Systems, Computer Science, Engineering or equivalent degree and experience
• IIBA-CBAP (asset)
• Lean Six Sigma Green Belt (asset)
• Scaled Agile Framework (SAFe) PO/PM (asset)
• Scrum master certification (asset).

GENERAL SKILLS AND ATTRIBUTES

• Be able to solve problems creatively
• Embrace a team mindset: Develop collaborative relationships with others (Product Owner, Product Manager, Architecture, Delivery Team, Business SMEs, etc.)
• Be able to effectively communicate verbally, in writing and in bargaining
• Empower and develop people: provide feedback and recognition
• Use analytical skills.

TECHNICAL SKILLS/KNOWLEDGE

• Facilitation techniques
• Elicitation techniques
• Requirements definition and decomposition
• Backlog management and prioritization techniques
• Process mapping
• Iterative Agile methodology
• Knowledge of Transportation & Logistics, including Intermodal & Carload (asset)