Specialist, IT Infrastructure

at  Celestica

SUMMARY

The Specialist, IT Infrastructure will install, maintain, upgrade, and continuously improve the site’s operating environment, ensuring the ongoing reliability, performance and security of the infrastructure.
This includes monitoring and upkeeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.
Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

DETAILED DESCRIPTION

Performs tasks such as, but not limited to, the following:

• Provide technical support and perform maintenance
• Perform service monitoring and reporting, with a focus on risk management and compliance
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services
• Lead projects and change management initiatives

KNOWLEDGE/SKILLS/COMPETENCIES

Strong customer service orientation.
Strong analytical, troubleshooting and problem solving skills.
Good communication (both oral and written) and documentation skills.
Leadership and teamwork skills.
Ability to plan projects and tasks.
In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
Fundamental knowledge of networking concepts.
Strong knowledge of infrastructure service management & diagnostic tools and processes.
Strong knowledge of end-point security management tools and processes.
Knowledge of hardware (client & server), virtualization, and backup technologies.

TYPICAL EXPERIENCE

4 to 6 years in a similar role or industry.

TYPICAL EDUCATION

Bachelor’s Degree

NOTES

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position.
Employees are held accountable for all duties of the job.
Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

• Provide technical support and perform maintenance
• Perform service monitoring and reporting, with a focus on risk management and compliance
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services
• Lead projects and change management initiative