Specialist IT Operations
at BIONTECH PHARMACEUTICALS ASIA PACIFIC PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Oct, 2024 | USD 9333 Monthly | 03 Jul, 2024 | 5 year(s) or above | Infrastructure,Documentation,Software,It,Completion,Service Providers,Computer Science,Manufacturing Processes | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
As a part of our team of more than 5000 pioneers, you will play a key role in developing solutions for some of the most crucial scientific challenges of our age. Within less than a year, we were able to develop our COVID-19 mRNA vaccine following the highest scientific and ethical standards – writing medical history.
We aim to reduce the suffering of people with life-changing therapies by harnessing the potential of the immune system to develop novel therapies against cancer and infectious diseases. While doing so, we are guided by our three company values: united, innovative, passionate. Get in touch with us if you are looking to be a part of creating hope for a healthy future in many people’s lives.
BENEFITS FOR YOU:
We offer a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.
We are looking forward receiving your application
Requirements:
- A relevant degree in Computer Science or IT.
- A minimum of 5 years’ experience in an IT support role with expertise in hardware, software, firmware, and infrastructure.
- Good understanding and knowledge of pharmaceutical manufacturing processes.
- Experience working with multiple vendors and service providers.
- Experience with ITIL/ServiceNow.
- Experience supporting/troubleshooting systems as required with experience working in a GxP/GMP environment preferred.
- Excellent communication, customer relations, and problem-solving skills a must.
- Ability to work autonomously on various problems and be willing and able to take on new responsibilities as needed.
- Ability to execute and follow-through to completion and documentation.
- Ability to work effectively in a collaborative team environment where results are achieved through influence and the incorporation of multiple points of view.
- Independently motivated, detail oriented and good problem-solving ability
How To Apply:
Incase you would like to apply to this job directly from the source, please click here
Responsibilities:
- Perform system administration of laboratory software and systems, user account management, licensing management and renewal, and technical support.
- Partner with instrument vendors on system requirements, setup, and configuration for new systems as well troubleshooting, upgrades, data migration, and decommissioning.
- Actively respond to incidents and requests for all laboratory software and systems.
- Use the IT helpdesk system to track helpdesk calls and/or escalate issues when necessary.
- Document relevant information to keep laboratory systems in a maintainable and recoverable state (e.g. creating process documentation and/or systems architecture drawings and software configurations as appropriate).
- Work with IT Operations and Network team to connect Mfg/laboratory instruments and other equipment to the laboratory network.
- Work with IT End User Services in troubleshooting Mfg/laboratory hardware and software-related issues.
- Act as an escalation point for the ServiceDesk team.
- Provide backup support for non-lab helpdesk tickets that require hands-on support if other on-site IT resources are assisting others.
- Other assigned related tasks
Requirements:
- A relevant degree in Computer Science or IT.
- A minimum of 5 years’ experience in an IT support role with expertise in hardware, software, firmware, and infrastructure.
- Good understanding and knowledge of pharmaceutical manufacturing processes.
- Experience working with multiple vendors and service providers.
- Experience with ITIL/ServiceNow.
- Experience supporting/troubleshooting systems as required with experience working in a GxP/GMP environment preferred.
- Excellent communication, customer relations, and problem-solving skills a must.
- Ability to work autonomously on various problems and be willing and able to take on new responsibilities as needed.
- Ability to execute and follow-through to completion and documentation.
- Ability to work effectively in a collaborative team environment where results are achieved through influence and the incorporation of multiple points of view.
- Independently motivated, detail oriented and good problem-solving ability.
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Information Technology
Graduate
Computer Science, IT
Proficient
1
Singapore, Singapore